The Audio/Video Integration & Entertainment Specialists 


Pre-Wiring Phase - II

CSS realizes that this Phase is the most important as it allows for ease of integration of planned products set forth in the Proposal Phase.  And this also further lends itself to future implementation of items that may have been forgone initially.


Additionally, is the fact that wires must be correctly positioned and not just randomly run in order to eliminate possible noise!


As Custom Integrator's, we generally know what's 'coming down the pike' in the foreseeable future and do our best to help protect your greatest investment - your home or business!

Integration Phase - III

CSS makes Audio/Video simple!


As for Automation, Control4 has been the defacto Industry Standard and CSS is proud to have been the first Tri-Cities representative almost 13 years ago.  Up until that point, simple remotes were utilized.


There are two types of System Integrations available.  The first is new home construction and the second (and most prevalent), is Retro-fit Integration - meaning we literally 'custom' install new products within the existing dwelling.  The latter is more costly primarily because of the unforeseen costs incurred due to the structure itself.

Retro-Fit Systems, by their very nature, are almost impossible to foresee with any degree of accuracy.  So, our Technicians 'time' is completely accounted for weekly or as the particular Job may dictate.


Lastly,  existing (Legacy), components may promote 'integration' difficulties or fail altogether based upon varying factors.  We shall do our best to foresee and forewarn when needed.

Proposal Phase - I

CSS is blessed to be in our 22nd year and 70-78% in fact consists of repeat and/or referral business.


Over the last few years Internet acquisition has become increasingly important.  So once a prospective Client reaches out, it's imperative that they know we are here for them in every way.


We listen very carefully to their exact needs and wants and then offer a few additional options that we know to be on the cutting edge with today's technologies.


Most importantly, we desire for them to 'understand' beforehand so that an informed decision may be made.



The Leadership of CSS has dictated certain 'Standards of Workmanship' since inception, and over the years have brought true Craftsmanship into every job we've encountered.  We at CSS do our BEST and his abilities exceed most industry techs.  For almost 20 years, even his peers considered him a 'Master Carpenter.'


Lastly, Peace of Mind because you can rest assured knowing that CSS is on the Job!

Peace of Mind Phase - V
Human Interaction
Programming Phase - IV
There is an Art to Programming and our Lead Technician truly makes Control4 Systems Installed by CSS - very INTUITIVE and EASY to operate and everything  will FUNCTION as planned!



Founded in 1998, Custom Sound Systems devotes its combined expertise of over 50 years to the Design, Sales and Installation of Residential and Commercial based Technologies.  Having cultivated numerous relationships over the past 18 years, we offer Audio & Video Integration, CCTV as well as Security Systems and, with Control4 included within the Project, blend all of the above (along with numerous others), together for a seamless experience, thereby offering true - "Home Automation."


CSS has experienced Technicians that listen to your unique system requirements, determine what goes where and when and then execute the job with the utmost care and attention to detail.

As aesthetics play an integral part of the overall experience, we are conscious that if done incorrectly, are the FIRST things a Client notices.  So for that reason we utilize the 'measure twice and cut once' policy.


We offer Custom Designed, American Manufactured and Color Matched TRIAD and TruAudio Speaker Systems that align perfectly with existing recessed can lighting, wall-plates and switches.  Additionally, Ceiling and Wall Speakers may be concealed via wallpaper, paint or air-brushing and thereby blend seamlessly into their surroundings.                          



Commercial Projector w/In-Ceiling Speaker System

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Commercial In-Wall Video Connectivity

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Flip-side Video Wallplate

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20Zones of A/V, Cable TV, Telephone & Ethernet

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ZON Audio Church System

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A 150" AT Screen, Wolf Projector & 9.4 TRIAD Speaker System

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7.2 Media System w/TRIAD's & 120" AT Screen

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5.1 Theater utilizing Flatwire & NHT Speakers

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Sanctuary's 3.2 A/V System & 119" Motorized Screen

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Home Office

1511 Harmony Ridge Drive

Kingsport, Tennessee 37665



Main: (423) 230-0503

Cell: (423) 384-5317

Custom Sound Systems


For any inquiries, questions or commendations, please call: (423) 230-0503 or fill out the following form

Get a quote: (423) 384-5317

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